Extending Our Tools
Our Practice Management software can be used by in-house IT departments to manage internal service tickets. Our Kaseya Managed Services tool can be deployed inside your company so a tech savvy member of your staff can provide remote support services to your employees - whether in the next cubicle or in the next province. Talk to us to find out what else we can do for you.
Managed Services Includes System
Monitoring, Off-Site Backup And Patching
"There is also the checkup process that is so helpful."
- Susan Klar, Screen
Door Inc. (see more
testimonials)
As an owner of a business with or without an IT staff, what is your knowledge of your systems? Do you know if they are being patched every month? Do you know, without a doubt, that your systems are being backed up? Are you confident that someone is keeping their eyes on things, keeping you out of harm's way?
To
us, that's what Managed Services is all about. Your network is like
a sailboat. If there is no crew trimming the sails and keeping you
on course, you're going to end up on the rocks sooner or later.
Managed Services begins with the very basics. It covers updating your servers and workstations with the latest patches from Microsoft and other software vendors, covers backing up your servers and critical workstations - and copying that data off-site, and it covers monitoring every device on your network for potential danger (think stormy seas, other ships and rocks).
Patch Management
Under the hood, our automated systems continuously look for software
patches for your systems, evaluate whether they are already
installed and alert us if not. We approve or deny patches
based on various factors, and can deploy approved patches to all
equipment in your network remotely with just a few clicks.
When the patch process is complete, we are notified as to the success or failure of each patch installation.
System Monitoring
GearyTech uses a highly automated set of systems monitoring tools.
These tools are like an onboard computer for your computer,
reporting back to us on things like hardware and software problems,
when you are running out of disk space, how your computer is
performing and security related items. In fact, there are nearly a
thousand things we can find out about your computer through our
tools.
If our systems detect a problem, we are alerted, and we remedy the problem automatically. Our customers are notified of either work about to be done, or when a work order has been completed on their behalf. If you detect a problem - we have a lot to draw on when you call in for support - to get you back up and running quickly!
Backup
Backup is important enough to have its own page.
Click here for more information.
Managed Services Plans
The details our Managed Services Plans follow. If you have any
questions after reviewing, or to sign up,
please contact us
here.
| GearyTech’s Managed Services Framework |
Managed Services Program Level |
||
|
Monthly Costs |
Standard |
All In |
|
|
Workstations |
$35.00 |
$ 100.00 |
|
|
Servers |
$145.00 |
$ 310.00 |
|
|
Infrastructure |
Not Available |
$200.00 |
|
|
Asset Management
|
|
|
|
|
Constant Monitoring
|
 |
|
|
|
Remote Support Tools
|
|
|
|
|
Patch Management
|
|
|
|
|
Remote Systems Management
|
$95/hr- PC $125/hr - Server |
|
|
|
Management Reporting
|
Not Available |
|
|
|
Remote Support To Diagnose/Repair Issues Discovered By Monitoring
|
.5 Hours per PC, 1.5 Hours per Server $95/hr-PC $125/hr-Server (Thereafter) |
Unlimited (during business hours) |
|
|
Additional Remote Technical Support (Break/Fix)
|
$95/hr-PC, $125/hr-Server |
||
|
Backup and Disaster Recovery
|
$5.00/PC |
Included |
|
|
Off-Site Backup Replication Add On for Backup and Disaster Recovery
|
From $45 per client site per month (Price dependant on volume of data transfers) |
||
|
Disaster Recovery Plan
|
$1000/yr |
Included |
|
|
CIO Level Services
|
$125/hr |
Included |
|
Hosted Anti-Spam Service
|
$4/month per person |
Included | |
|
Anti-virus
|
$5/month per PC or Server |
Included | |
|
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